Reachfield Enterprise (Pty) Ltd is committed to respecting the privacy of individuals and recognizes the importance of these values to the people with whom we do business (partners, customers, suppliers, consultants). In the course of our business, we collect, use and disclose personal information and have taken steps to help ensure the appropriate management and protection of any personal information that you agree to provide to us.
Our management of personal information and commitment to complying with applicable laws includes guidelines on the collection, storage, use, and retention of your personal information as set out below.
This policy applies to personal information collected, used and disclosed by Reachfield Enterprise (Pty) Ltd which is not related to the duties and activities of employees, directors, officers, and third-party agents acting on behalf of Reachfield Enterprise (Pty) Ltd, which is dealt with in a separate policy.
Unless the purposes for collecting personal information are obvious and the client, customer, member voluntarily provides his or her personal information for those purposes, Reachfield Enterprise (Pty) Ltd will communicate the purposes for which personal information is being collected, either orally or in writing, before or at the time of collection.
Generally, Reachfield Enterprise (Pty) Ltd collects personal information about individuals (employees, partners, customers, suppliers, consultants, etc.) in order to better manage its business. Reachfield Enterprise (Pty) Ltd collects personal information reasonably necessary for the following purposes:
• To verify identity;
• To verify creditworthiness;
• To identify your preferences;
• To meet regulatory and reporting requirements; and
• Such other purposes identified at the time of collection or as required or permitted by law.
Reachfield Enterprise (Pty) Ltd will limit the collection and use of personal information to that required for legitimate business purposes or to comply with the law.
Reachfield Enterprise (Pty) Ltd will obtain consent to collect, use or disclose personal information except where we are authorized by law to do so without consent. Consent may be express, deemed, or implied. Consent may be implied in the circumstances, such as where the individual voluntarily discloses the information when the purpose would be obvious to the individual. Implied consent may also be appropriate where an individual is given notice of the purpose for collection, use or disclosure of their personal information and does not opt-out.
Subject to exceptions, such as when personal information is necessary to satisfy a legal requirement or provide the service or product, individuals may withdraw their consent. The withdrawal of consent may restrict our ability to provide a particular service or product.
Reachfield Enterprise (Pty) Ltd may collect, use or disclose personal information in some circumstances without the knowledge or consent of the individual in accordance with the law. Some examples include where the information is available from a public source, to collect a debt, for fraud prevention or security purposes, and to investigate an anticipated breach of Reachfield Enterprise (Pty) Ltd policies, an agreement, or the law.
Reachfield Enterprise (Pty) Ltd will make every reasonable effort to ensure that the personal information it collects and uses is accurate and complete when being used to make a decision about the individual. Individuals may request correction to their personal information in order to ensure its accuracy and completeness. A request to correct personal information must be made in writing and provide sufficient detail to identify the personal information and the correction being sought. If the personal information is demonstrated to be inaccurate or incomplete, Reachfield Enterprise (Pty) Ltd will correct the information as appropriate, or if a correction is not made, we will note the request in the file.
SECURITY AND STORAGE
Reachfield Enterprise (Pty) Ltd is committed to ensuring the security of personal information to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks. Reachfield Enterprise (Pty) Ltd takes reasonable steps to safeguard personal information through suitable measures considering the sensitivity of the information, including the following as appropriate:
• Physical measures such as locked drawers or filing cabinets;
• Organizational measures such as restricting access to systems, files and records, or permitting role based access to personal information by designated individuals; and
• Computer security measures such as encryption and/or password protection.
In addition to the care that Reachfield Enterprise (Pty) Ltd takes directly, we also work with our partner organizations that may at some point handle personal information gathered by us in the course of their relationship with, and service to, us. Each third party partner has agreed to meet our standards of privacy, confidentiality, and security.
We will routinely review and update our privacy and security policies and controls as technology changes to ensure ongoing personal information security. We reserve the right to change and update our policies, so please refer to this website for updates to this Privacy Statement.
Reachfield Enterprise (Pty) Ltd will establish retention periods for all personal information collected in accordance with applicable law. Personal information may be retained for as long as reasonably required for the business purposes for which it was collected, or to comply with legal requirements. Reachfield Enterprise (Pty) Ltd will retain personal information for at least one year after it has been used to make a decision about an individual.
Reachfield Enterprise (Pty) Ltd will not sell personal information to third parties without consent. However, we reserve the right to transfer personal information to an affiliated company or in the case of an amalgamation, merger or sale of substantially all the assets of Reachfield Enterprise (Pty) Ltd.
Reachfield Enterprise (Pty) Ltd may collect, use and disclose personal information outside of Canada where there are reasonable business purposes for doing so and in compliance with applicable privacy legislation.
Individuals have a right to access their personal information, subject to limited exceptions. A request to access personal information must be made in writing to the Privacy Officer identified below and provide sufficient detail to identify the personal information being sought. Reachfield Enterprise (Pty) Ltd may charge a reasonable fee for for providing access to personal information. Where a fee may apply, we will advise you in advance and request further direction on whether or not we should proceed with the request. If a request is refused in full or in part, we will advise in writing, providing the reasons for refusal and the recourse available.